Contacts
We're here to help. This page includes contact information for each benefits provider and designated benefit contacts to ensure your questions are answered as quickly as possible. Use the dropdowns below to connect directly with the appropriate contact.
For general benefits related questions or if you're not sure who to reach out to, please contact Human Resources.
Medical
Phone Numbers:
- Kaiser (800) 464-4000 / Group #: 35365
- Travis Plans (800) 288-2078 / Group #: A19100
Find a Provider:
- Kaiser Providers: www.kp.org
- Travis Plan (Allied/Cigna) Provider (Select "PPO" as a plan): Cigna Directory
Member Sites:
- Kaiser: https://choose.kp.org/tcu
- Travis Plan (Allied/Cigna): https://www.alliedbenefit.com/Members
- Travis Plan Provider Search Instructions Flyer
Delta Dental
Phone Number:
- Delta Dental (800) 765-6003 / Group #: 10815
Find a Provider:
- Go to: www.deltadentalins.com- Select "PPO" as a plan
Member Site:
- Delta Dental of California - www.deltadentalins.com
VSP (Vision)
Phone Number:
- VSP (800) 877-7195 / Group #: 40151639
Find a Provider:
- Go to: www.vsp.com
Member Site:
- VSP - www.vsp.com
Vanguard (Retirement)
Unum (Life and Disability Insurance)
General Questions: (8am to 8pm) 1-800-ASK-UNUM
Group Policies: Employees' inquiries on STD, LTD, Life/AD&D
P: 1-800-421-0344
Employee Assistance Program:
E: www.unum.com/lifebalance
P:1-800-854-1446
Travel Assistance:
P: 1-800-872-1414
E: medservices@assistamerica.com
Life Insurance Claims: Call Angela Deal at ext. 1613
Short Term and Long Term Disability Claims: Call Keshia Odom at ext. 1611
Health Equity (FSA)
Phone Number: (877) 924-3967
To review eligible expenses, go to: https://www.wageworks.com/employees/support-center/support-and-faq/forms-eligible-expenses/
To get reimbursed online, log in to the participant site: https://participant.wageworks.com/home.aspx?ReturnUrl=%2F